FAQ

• Within 24 hours of submitting your order you will receive a confirmation email containing all the details of your order.
• Any items ordered that are in stock will be dispatched to you within 1-5 working days.
• Any personalisation of items that are in stock may take up to 28 working days. This includes player initials or numbers, club crests or any specific design details. You will be advised of the processing time upon ordering.
• Any bespoke items will be tailor-made and can take up to 5-6 weeks to be custom made. You will be advised f the processing time in your confirmation email and you will be notified of the progress of your order as it moves through the processing stages. If you have any further queries in relation to this please feel free to call us first, we would be delighted to help.
• We use DPD as our reliable courier, you will be receive the tracking number of your order once it has been dispatched.

We appreciate all enquiries and are very grateful for your interest, however we do ask that you order a minimum of 10 pieces. However, do get in touch and we will try to look after you in whatever way we can.

There is no extra charge for a sponsor’s logo, however in the case of a club requiring two sponsors, we charge €2.50 for each additional crest.

All prices include Initials and a club crest. All we need is a list of sizes and initials and we take care of the rest.

Once we have settled on a design, we will post you out a number of samples so you can fit-on the products and be sure that the item you have ordered will be coming in your right size.

A 50% deposit is required on all orders. The remaining 50% must be paid on collection or delivery as unfortunately we cannot release any items without receiving payment in its entirety.

We appreciate all your enquires and are very grateful for your interest. There is no minimum order for items listed as in stock on the website, there is also no problem to add embroidery to any of these items.
For all bespoke items there is a minimum order of 10 pieces, however do get it touch and we will try to look after you in whatever way we can.

A 50% deposit is required on all orders over €100. The remaining 50% must be paid on delivery as unfortunately we cannot release any items without receiving payment in its entirety.

At O’Reilly’s we are devoted to providing you with products of the highest standard, however if for any reason you are unhappy with your purchase we can offer you an exchange or refund. Products must be returned within 14 days of receipt of delivery. Please return your items in a un-damaged, saleable, unworn condition with all tags and its origninal packaging.

Please send returns to:
O’Reilly Sports,
Main Street,
Ballybofey,
County Donegal.
F93 CK29

Please note we are unable to offer a refund or exchange for all items with personalisation including; initials, numbers, design logos or crests or any bespoke pieces made to order. This does not affect your statutory rights.